Delivery to Switzerland and the EU
Orders are carefully prepared and shipped from Switzerland. Every jersey is checked, neatly folded and packed to protect it during transport.
Shipping & returns
Careful shipping, simple returns
At Maillots Market, every jersey is prepared with care to arrive in the best possible condition. Here is the essential information about shipping, delivery times and returns.
Shipping times
Total delivery time, including preparation: 4–5 working days in Switzerland and 5–10 working days in the EU countries served. Monday to Friday, excluding public holidays and any customs delays.
Shipping costs
Shipping costs are shown at checkout before the final order confirmation. They may vary depending on the delivery address and shipping method selected.
Customs duties and import taxes
Orders are shipped from Switzerland. For deliveries outside Switzerland, import taxes (including VAT), customs duties and customs clearance or import processing fees may be charged by customs authorities or the carrier.
These charges are not included in the displayed prices or shipping fees paid to Maillots Market. They are payable by the recipient and are not covered by Maillots Market, unless expressly stated otherwise in the written offer or at checkout.
This also applies to custom orders shipped to France: any customs duties, import VAT and customs clearance or import processing fees are payable by the recipient, unless coverage has been expressly agreed in the written offer or at checkout.
Returns within 14 days
You have 14 days after receiving your order to request a return. The jersey must be returned in the condition received, without having been worn or washed after delivery, with any tags and its original packaging if available.
How do I request a return?
1. Write to us
Contact us by email with your order number and the reason for the return.
2. Wait for our confirmation
We will confirm whether the return is accepted and explain what to do next.
3. Send the jersey back
Use suitable packaging for the return. Return costs are paid by the customer, unless we made an error or there is an undisclosed defect.
4. Refund
After receiving and inspecting the jersey, we issue the refund within a maximum of 10 days, using the payment method used for the order.
Non-returnable items
Items worn, washed or damaged after delivery, or returned incomplete, cannot be accepted. A previously disclosed defect does not prevent a return within 14 days for an unsuitable size or a change of mind, provided the jersey is returned in the condition received.
A question before ordering?
If you are unsure about the size, condition, delivery or return terms, just write to us before ordering. We would rather help you choose correctly than leave you uncertain.
Write to us