Shipping policy

At Maillots Market, every order is prepared carefully so that your jersey arrives in the best possible condition.

Delivery area

Maillots Market delivers to Switzerland and the European Union countries offered at checkout. Available destinations and delivery options are shown when placing your order.

Preparation time

Orders are prepared and handed to the carrier within 1 to 2 business days after payment confirmation. This preparation is included in the total delivery times below; it is not additional.

Delivery times

The total time, including preparation and transport, is 4 to 5 business days in Switzerland and 5 to 10 business days in the European Union countries served. Business days are Monday to Friday, excluding public holidays. For deliveries to the European Union, any customs clearance delays are not included in this estimate.

Shipping costs

Delivery costs are displayed before the final order confirmation. They may vary depending on the selected shipping method.

Customs duties and import taxes

Orders are shipped from Switzerland. For deliveries outside Switzerland, import taxes (including VAT), customs duties and customs clearance or import processing fees may be charged by customs authorities or the carrier.

These charges are not included in the displayed prices or shipping fees paid to Maillots Market. They are payable by the recipient and are not covered by Maillots Market, unless expressly stated otherwise in the written offer or at checkout.

This also applies to custom orders shipped to France: any customs duties, import VAT and customs clearance or import processing fees are payable by the recipient, unless coverage has been expressly agreed in the written offer or at checkout.

Preparing the jerseys

Each jersey is checked before dispatch, carefully folded and suitably packaged to preserve its condition during transport.

Delivery address

The customer is responsible for the accuracy of the delivery details provided when placing the order.

Delivery delays or problems

Maillots Market cannot be held responsible for delays caused by the carrier, public holidays, weather conditions or an incorrect address.

If there is a problem when you receive your order, please contact us promptly with photos of the parcel and the item concerned.

Uncollected parcels

If a parcel is returned to Maillots Market because it was not collected or the address provided was incorrect, additional charges may be requested for reshipping.

Contact

For any questions about a delivery or order, contact us at:

maillotsmarket@gmail.com